Jim O'Shaunecy
Systems / Network Engineer

Main (619) 800-8304

Send me an Email

Career Objective: Seeking a challenging position in networking/systems, support/design.

Areas of Proficiency:

* Windows 7/XP//2000/03 * Exchange 2000/2003 * PC/Desktop Support * Network Infrastructure

* Active Directory * Firewalls * Remote Access * Routing

* Disaster Recovery * DNS Management * T1 & Frame Relay * ADSL/SDSL

* Netware * EIA/TIA568 * Backup Exec * ARCServe

* VPN Systems * Hardware * RAID 0,1,5 * Wiring/Cabling

Network:

Protocols: TCP/IP, NetBeui, IPX, PPP, PPTP

Services: Active Directory, WINS, DHCP, DNS, HTTP, FTP, Telnet

Connectivity: Ethernet, Fast Ethernet, DSL, Point To Point, Frame Relay, ISDN

Media: Twisted Pair, Fiber, Coax, Serial, Wireless

Hardware: Routers, Switches, Bridges, Hubs, Firewalls, Wireless Access Points, Printers

Backup Systems: Backup Exec

Operating Systems: Microsoft Windows NT 4.0/2000/2003, Novell Netware

Email Systems: Exchange 2000/2003, IMail Server

Database Engines: Microsoft SQL Server

Hardware: Dell, Compaq, HP, Cisco, Intel, 3Com, Netopia, SonicWall, Linksys, Dlink, Efficient Networks, Cabletron,

Fault Tolerance: Disk Mirroring, Duplexing, Striping, Hot Stand By, Hot Swap

Troubleshooting Tools: Packet Analyzers, Security Analyzers, Network/Performance Monitor

Desktop:

Desktop OS: MS-DOS, Windows 3.1, 95, 98, NT, 2000, 2003, XP, 7

Hardware: Laptops, PDA’s, Scanners, Printers, USB, Firewire, Multiple Monitors

Manufacturers: Dell, Compaq, HP, Gateway, clones

Applications: MS Office 97/2000/XP,2007, MS Publisher, MS Project Edition, PC Anywhere, QuickBooks, , Norton Antivirus/Corporate, other antivirus solutions, management software

Work Experience:

NetTech911, Palm Springs, CA 1996 - Present

Network/Systems Support Engineer

· Designed, implemented and maintained Windows 2000/2003, Peer-To-Peer, and Netware local area networks for clients varying in size and complexity.

· Provide local clients with onsite network and computer support and installation services.

· Provide and maintain WEB hosting services for all clients.

· Designed, implemented and maintained IMail Email server for Local Clients.

· Active Directory installation and configuration, DNS, WINS, DHCP, IIS, group policies and VPN support.

· Designed, implemented and maintained EIA/TIA 568a cabling infrastructure for clients varying in size and complexity.

· Designed, implemented and maintained Windows Small Business Server 2003 for clients varying in size and complexity.

Pepsi Co - Taco Bell, Irvine 1994 - 1996

Senior Network Analyst

· Managed the Network Operations Center with 40+ Microsoft Servers and 800+ Workstation.

· Maintain and configuration, DNS, WINS, DHCP, IIS.

· WAN design and installation for executive offices and branch locations.

· Implemented WAN redundancy and security practices for infrastructure.

· Redesigned backbone and cabling systems.

· Created technical documentation and labeling standards

· Designed and supported company remote access solution.

· Developed and designed disaster recovery processes.

Alltel - TDS Health Care Division, Atlanta 1989 - 1994

Network Supervisor

· Provided Network Support and Services to the Hospitals using TDS/Alltel's medical information software

· Managed the network support Team with a staff of 35.

· Provided network infrastructure design for new and existing clients to ensure the support of TDS/Alltel's medical information software following strict EIA/TIA 568 specs

· Assisted to manage a major network infrastructure upgrade at Beverly Enterprises.

· Team leader for all TDS/Alltel gateway installations.

· Switch/hub installation, configuration, and troubleshooting.

· Provided project management to Hospitals for large network redesigns and new installations.

· Top Network trouble shooter providing support to customers worldwide.

· Assisted other team members with difficult problems on a as-needed basis.

Turbo Tech, Santa Ana 1985 - 1989

Field Service Engineer/Tech Support

· PC/Desktop support including software and hardware troubleshooting/maintenance/installation.

· Build and support IBM PC Clone computer for retail and business clients.

· Provide onsite PC Support (Hardware & Software) to Allied Signal, Torrance.

· Set up, troubleshoot, and repair ALR, IBM, AST, COMPAQ, and “clone” PC’s.

Education

Associates of Science, Computer Engineering

Bridgewater University, London, UK, 1994

Certifications:

CNE (Certified Netware Engineer, 1992)

Courses

Supporting Microsoft Windows NT, Microsoft, 1994

AIX/6000BasicSystemAdministration,IBM,1995

LAN/WAN Implementation Camp, Techie Nation, 2005